Your next nearshore partner for:
Extend your baseline or seasonal peak IT service capacity by utilizing our resources remotely through a Central-European nearshore partnership.
Stay within 1 hour of your timezone and within the EU,
while significantly lowering your labour cost.
Strong history of innovation and technology,
highly capable engineers, good English skills, reasonable pricing, ~1 hour timezone difference,
TRANSPARENCY AND STABILITY
4iG is a Public Limited Company, traded on the Budapest Stock Exchange.
SECURITY AND COMPLIANCE
4iG’s security and quality assurance policies and procedures comply with strict government and industry standards and regulations (ISO27001, ISO20000).
4iG has proven to be flexible in order to fulfill our clients’ expectations in timing and resources.
EXPERIENCE AND KNOWLEDGE
4iG’s most important assets are the 350+ technical employees (consultants and highly qualified engineers and technicians) .
STATE OF THE ART SOLUTIONS
4iG continuously thrives to improve services using the most up-to-date technology solutions.
Nearshore partnership in datacentre and IT managed services
4iG provides custom-tailored Datacentre Management Services in two models.
We recommend the competency lease model to those partners who would like to focus on direct value creation for their customers and tasks that require deep understanding of the client, and therefore decide to outsource those activities, which are
- well defined,
- does not require deep understanding of the clients’ business,
- high in volume: typically operational and deployment tasks.
Typically, in this model our engineers are working closely together with our partner’s IT resolution teams.
In the managed model, we provide services through our own management tools and processes tailored to our customers’ requirements. Typically, in this model our professionals are working remotely and autonomously, so our partners do not need to allocate management resources for operational control.
Extend capacity, cover service peaks
Compatible business practice and strong references
Wide range of skills and competencies
High-quality service, reliable IT professionals at lower costs
EU environment: compliance & standards
Providing skilled resources and a fully managed operation of utility-like datacentre infrastructure to reach outstanding service levels
English speaking technical staff providing higher than average first-call-fix rate
IMAC, Break/Fix, Deskside Support services around major cities across Europe
Routing and switching, security, wireless solutions of major vendors (CISCO, WatchGuard, Barracuda, HP, Aruba, DELL, etc.)
Supporting many of the popular off-the-shelf business applications (ERPs, databases, ticketing systems, document management systems, etc.) and custom applications as well
Infrastructure operations in public cloud (Azure, IBM, AWS) and broad-scale Office 365 service operations
Industry specific process and measurement system validation for pharmaceuticals (IQ, OQ, PQ, Information Security, Data Integrity)
Our delivery includes
4iG in a nutshell
4iG Plc., and its predecessor Humansoft Ltd. has more than 30 years successful history, as a leading player in the local IT market. 4iG provides services in several countries including the UK. 4iG is a member of GSA (Global Sourcing Association) and other industry associations.
Our turnover in 2017 surpassed €50 million.
4iG currently provides IT outsourcing services for more than 70 international, regional and local enterprises (under NDA), and numerous SMBs.
We manage more than 1 000 servers, 17 000 computers, and handle more than 20 000 tickets monthly.
Working with us is a streamlined process
We’ve been working for multinational companies in the past 15 years, and this is what you can expect from dealing with us:
Either through videoconferencing or visiting you personally we can give you a summary of our capabilities, but more importantly we’ll be learning what challenges You face and what You really need.
We create a proposal that we can present to you personally, that is tailor-made to your requirements. Every barber uses a razor, but every face is unique.
FINE TUNING THE PROPOSAL
After minimal iteration if you accept our proposal, we can sign a contract, either a framework agreement or a fully defined one, whichever suits you best.
In parallel with the contract preparation we’ll be arranging the transition and ramp-up of the services, and provide a transition plan for approval.
The key to a successful cooperation lies within how well we understand your processes, so we can smoothly align and fit in to your operation. The knowledge transfer for key personnel can happen on-site, remotely through conferencing tools and with the available documentation. Ideally it is the combination of all of those.
Based on the volume of resource requirements we can allocate engineers from our Shared Service Center or arrange for dedicated ones in a reasonable timeframe. This window is also for making sure we are able to work remotely (technical requirements, accounts, access rights, etc.)
How long does it take?
Within 2-3 months’ time from 1st contact you can have a fully running and managed service.
Our nearshoring team
1037 Budapest, Montevideo u. 8.
Phone: +36 1 270 7600
Fax: +36 1 371 2911
E-mail: [email protected]